📍 B105A, Penrhyn Rd, Botany NSW 2019, Australia
✉️ contact@elitecontainerssupply.com
How to pay for your container, what deposits apply, and how we protect your transaction — for both domestic Australian orders and international export.
Elite Container Supply ("ECS", "we", "us") sells shipping containers from our yard at B105A, Penrhyn Rd, Botany NSW 2019, Australia. This Payment Policy explains how to pay, when payment is due, and how your transaction is protected.
Because shipping containers are high-value goods that must be reserved, prepared and freighted, our payment terms differ from ordinary retail e-commerce. Please read this policy before placing an Order.
We accept the following payment methods:
| Method | Availability | Notes |
|---|---|---|
| Credit & Debit Card | Online checkout | Processed by our PCI-DSS certified payment provider. Card surcharges, where they apply, are disclosed before you confirm payment. |
| Bank Transfer (EFT) | Domestic & export orders | Preferred for larger orders and all export transactions. See clause 7. |
| International Wire Transfer | Export orders | All bank fees, including intermediary bank charges, are payable by the sender. |
| Cryptocurrency (USDT) | Domestic & export orders | We accept USDT (Tether). Payments are irreversible once confirmed on the blockchain. See clause 8 before sending. |
We confirm your container, delivery cost and payment terms in writing.
You pay the deposit. Your container is reserved and taken off sale.
The balance is paid in full before dispatch, modification or loading.
Once funds clear, we schedule delivery, collection or export.
No container is reserved, modified, released, dispatched or loaded for export until the required payment has been received and cleared in our account.
A deposit of 30% of the total order value is required to reserve stock, commence modification work, or book freight.
On receipt of your deposit:
Where we cancel an Order — for example because stock is unavailable, a pricing error occurred, or supply would breach export controls — your deposit is refunded in full.
Unless credit terms have been agreed in writing, the balance of your Order is payable in full three (3) business days before the scheduled delivery, collection or vessel loading date.
Delivery is scheduled only after the full balance has cleared. Late payment of the balance may delay your delivery and, where a freight booking is missed, may incur rebooking charges.
Bank transfer is our preferred method for larger domestic orders and all export transactions.
We accept USDT (Tether) for both domestic and export orders. Cryptocurrency payment is available on request — contact us before paying so we can issue a payment address and confirm the network.
Nothing in this clause limits your rights under the Australian Consumer Law. All crypto payments remain subject to our identity verification and fraud prevention checks in clause 11, and to applicable anti-money-laundering obligations. We may decline a cryptocurrency payment at our discretion.
For international export orders:
We do not store your full credit or debit card details on our servers. Online card payments are processed directly by third-party payment providers certified to PCI-DSS standards. Those providers handle your card data under their own security controls and privacy policies.
Our website uses SSL/TLS encryption to protect information transmitted between your browser and our site. Our handling of your personal information is described in our Privacy Policy.
No method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
To protect our customers and our business, we may:
Where we cancel an Order on these grounds, we will refund any cleared funds received, subject to our legal obligations.
Title in the goods does not pass to you until payment has been received in full and cleared. Until that time, the container remains our property, notwithstanding that it may have been reserved, modified or scheduled for delivery.
Risk passes to you separately — at loading onto your vehicle, at delivery to your site, or at the point specified by the agreed Incoterm for export orders. See our Terms & Conditions.
We take care to ensure prices displayed on our website and in our Quotes are accurate. Container prices are affected by global steel, freight and currency markets and may change without notice until an Order is accepted and a deposit received.
If a pricing or description error is discovered after you place an Order, we will contact you. You may then confirm the Order at the corrected price, or cancel it and receive a full refund of amounts paid for that Order.
A tax invoice is issued for every Order. Australian customers receive a GST-compliant tax invoice showing our business details and the GST treatment applied. Export customers receive a commercial invoice suitable for customs purposes.
Please retain your invoice — it is your proof of purchase and is required for any warranty, return or Australian Consumer Law claim. Duplicate copies can be requested using the contact details below.
Where a refund is payable, it is processed to the original payment method and in the original currency, unless otherwise required by law or agreed in writing.
Refunds are generally processed within five (5) to ten (10) business days of approval. The time for funds to appear in your account depends on your bank or card issuer.
Bank transfer fees, international wire charges and currency conversion losses are not refundable. For full details of when a refund is available, see our Refund Policy and Return Policy.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If you believe a payment has been taken in error, please contact us first. Most issues are resolved quickly and directly.
Initiating a chargeback without first contacting us may delay resolution. Where a chargeback is raised in respect of goods that were delivered as described, we will provide evidence of the transaction and delivery to the card issuer, and we reserve the right to recover our costs and any chargeback fees. Nothing in this clause limits your rights under the Australian Consumer Law.
Questions about an invoice, a payment, or our payment terms:
ABN: 90 663 037 447
